Thank you for shopping at MA Fitness Nova®! This shipping policy outlines the terms and conditions related to the shipping of your orders.
1. Shipping Destinations
We currently ship to the following destinations: [List of Countries/Regions]. If your location is not listed, please contact us to inquire about shipping options.
2. Shipping Methods and Delivery Times
We offer the following shipping methods:
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, and carrier issues.
3. Shipping Costs
Shipping costs are calculated based on the following factors:
Shipping costs will be displayed at checkout before you complete your order.
4. Order Processing Time
Orders are typically processed within [Number] business days of receiving payment. You will receive a shipping confirmation email with tracking information once your order has been shipped.
5. Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. You can also track your order by logging into your account on our website.
6. Customs, Duties, and Taxes
For international orders, you are responsible for any customs duties, taxes, or other fees imposed by your country’s customs authorities. These fees are not included in the purchase price or shipping costs.
7. Shipping Restrictions
Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any shipping restrictions apply to your order.
8. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact our customer support team at [Your Company Email Address] within 7 days of the expected delivery date. We will work with the carrier to investigate the issue and will either replace the item or issue a full refund.
9. Incorrect Shipping Address
It is your responsibility to provide a correct and complete shipping address. We are not responsible for orders that are delivered to an incorrect address due to your error. If you need to update your shipping address, please contact us as soon as possible. Once the order has been shipped, we are unable to make changes to the shipping address.
10. Contact Us
If you have any questions about our shipping policy, please contact us at: [Your Company Email Address]
MA Fitness Nova®
[Your Company Address]
